Your Rights

Effective September 1, 2025, Texas House Bill 4224 (89th Regular Session) added Section 181.105 to the Texas Health & Safety Code. Under this law, Dyana Robbins, PhD, LPC and the practice associated with dyanarobbins.com must provide clear information to consumers about how to:

  1. Request access to your health care records

  2. Contact the licensing or disciplinary authority overseeing the practice

  3. File a consumer complaint

Please review the information below to understand your rights and available resources.

1) Requesting Your Health Care Records

You have the right to request access to your health care records maintained by this practice.

To request your records, please contact the practice using the information below:

Email: admin@dyanarobbins.com
Phone: (281) 766-9123

When submitting a request, please include:

  • Your full name

  • Date of birth

  • Your preferred contact email or phone number

  • A description of the specific records you are requesting

Requests will be processed in accordance with applicable Texas law and federal HIPAA regulations.

If you have questions about requesting records, you may also contact the practice using the information above.

2) Contacting the Licensing & Oversight Authority

If you have questions about licensure, professional standards, or disciplinary oversight, you may contact the agency responsible for regulating Licensed Professional Counselors in Texas:

Texas Behavioral Health Executive Council
Website: https://www.bhec.texas.gov

This agency oversees the licensing and professional regulation of behavioral health providers in Texas, including Licensed Professional Counselors.

3) Filing a Consumer Complaint

If you wish to file a consumer complaint regarding services received, you may contact the:

Texas Office of the Attorney General โ€“ Consumer Protection Division
Website: https://www.texasattorneygeneral.gov/consumer-protection

The Consumer Protection Division provides information about consumer rights and instructions for submitting complaints.

Additional Information

This notice is provided to comply with Texas Health & Safety Code ยง 181.105, enacted through House Bill 4224 (89th Regular Session). The purpose of this notice is to ensure that consumers have clear instructions for requesting records, contacting regulatory authorities, and filing complaints if necessary.

If you have questions regarding this notice or your rights as a consumer, please contact:

Email: admin@dyanarobbins.com
Phone: (281) 766-9123